Services

As a Human Resource and Organisational Development professional for over 25 years, I have been responsible for designing, developing and delivering a range of learning interventions that improve individual and team competence as well as positively impacting organisational effectiveness.

These include:

• A range of sales workshops ranging from prospecting to presentation skills to account management
• Numerous leadership interventions including coaching clinics, workshops, interviewing skills and MBTI sessions
• Facilitation of strategic internal and customer facing meetings where neutrality is required to keep things on track as well as to challenge the process
• Introducing strategies and tools to support employee engagement initiatives
• Company wide customer excellence workshops to help create a service culture
• Developing competency models and performance management systems to help drive consistent outstanding performance
• Helping all employees deal with change more effectively with a proven process of systems management and emotional transitioning 

These focus areas are continually evolving as new practices and ideas are being developed around the world.